Warranty
Arlec also warrants to the original first purchaser of this product (“you”) from a retailer with which this document is given that this product will be free of defects in materials and workmanship for a period of 12 months from the date of purchase; provided the product is not used other than for the purpose, or in a manner not within the scope of the recommendations and limitations, specified by Arlec, is new and not damaged at the time of purchase, has been maintained in accordance with the recommendations specified by Arlec, has not been subjected to abuse, misuse, neglect or damage, has not been modified or repaired without the approval of Arlec and has not been used for commercial purposes (“Warranty”).
If you wish to claim on the Warranty, you must, at your own expense, return the product, and provide proof of original purchase and your name, address and telephone number, to Arlec at the address below or the retailer from whom you originally purchased the product within 12 months from the date of purchase.
Arlec will (or authorise the retailer to) assess any claim you may make on the Warranty in the above manner and if, in Arlec’s reasonable opinion, the Warranty applies, Arlec will at its own option and expense (or authorise the retailer to) replace the product with the same or similar product or repair the product and return it to you or refund the price you paid for the product. Arlec will bear its own expenses of doing those things, and you must bear any other expenses of claiming on the Warranty.
For goods purchased in Australia (only):
The Warranty is in addition to other rights and remedies you may have under a law in relation to the product to which the Warranty relates.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not amount to a major failure.
For goods purchased in New Zealand (only):
The Warranty is in addition to, and does not affect, other rights and remedies you may have under a law in relation to the product to which the Warranty relates.
Our goods come with guarantees that can only be excluded under the New Zealand Consumer Guarantees Act 1993 to the extent you are acquiring the product for a business purpose and it would be fair and reasonable for Arlec to contract out of those guarantees.
Arlec Australia Pty. Ltd. ACN 009 322 105 gives the Warranty for goods purchased from a retailer in Australia
by you and Arlec New Zealand Limited NZBN 9429030738294 gives the Warranty for goods purchased from
a retailer in New Zealand by you (collectively Arlec).
Arlec’s telephone number, address and email address for purposes of giving the Warranty are:
Telephone Number:
1800 826 859 (in Australia) • 0800 003 329 (in New Zealand)
Street Address:
Caribbean Park, 36 Lakeview Drive, Scoresby, Victoria 3179, Australia
Postal Address:
Post Office Box 2596, Rowville, Victoria 3178, Australia
Email: cs@arlec.com.au